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Delight Security

  • 01217693177
  • info@delightsecurity.co.uk
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Privacy Policy

Last Updated: October 14, 2026

Company Name: Delight Security Ltd (“we”, “our”, or “us”)

Registered Office / Operations: Birmingham, West Midlands, United Kingdom

Contact Email: info@delightsecurity.co.uk

Phone: 01217693177

1. Introduction

Delight Security Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website ([https://webexdesigners1.website/delightsecurity/](https://webexdesigners1.website/delightsecurity/)), engage our professional security services, or interact with us.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following categories of personal data:

  • Identity and Contact Data: Full name, business name, email address, telephone number (e.g., 01217693177), and postal address when you request a quote or contact us.

  • Service and Operational Data: Details regarding your premises, site security specifications, incident reports, and security patrol logs necessary for delivering our services (such as Manned Guarding, Mobile Patrols, Keyholding, and CCTV Monitoring).

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform usage data collected automatically when you visit our website.

  • CCTV and Visual Data: Recorded footage captured via remote CCTV monitoring systems or security installations deployed at client premises as part of our contracted security operations.

3. How We Use Your Information

We use your personal data for legitimate business and operational purposes, including:

  • Responding to inquiries and providing quotations for security services.

  • Delivering contracted security services (e.g., manned guarding, mobile security patrols, alarm response, and vacant property protection).

  • Maintaining safety, security, and legal compliance across client facilities.

  • Improving our website functionality, user experience, and customer service.

  • Complying with legal obligations, industry standards (such as SIA licensing requirements and ISO standards), and regulatory requests.

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal frameworks:

  • Contractual Necessity: Processing data necessary to perform our security service contracts with you.

  • Legitimate Interests: Processing necessary for our business interests, such as managing client communications, ensuring site safety, and improving services, provided your rights do not override these interests.

  • Legal Obligation: Compliance with applicable UK laws, regulations, and licensing authorities.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with trusted third parties only under strict conditions:

  • Operational Partners: Subcontractors, vetted security personnel, and monitoring centers directly involved in fulfilling your security services.

  • Legal and Regulatory Authorities: Law enforcement agencies, emergency services, or regulatory bodies (such as the Security Industry Authority – SIA) when required by law or to protect vital security interests.

  • Service Providers: IT, website hosting, and administrative service providers supporting our business operations under strict data protection agreements.

6. Data Security and Retention

  • We implement robust technical and organizational security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure.

  • We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under data protection laws, you have rights regarding your personal information, including:

  • The right to access: You can request copies of your personal data.

  • The right to rectification: You can request correction of inaccurate or incomplete information.

  • The right to erasure: You can request the deletion of your personal data under certain conditions.

  • The right to restrict or object to processing: You can object to our processing of your data.

To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: info@delightsecurity.co.uk

  • Phone: 01217693177

  • Address: Birmingham, West Midlands, United Kingdom